Shipping policy
Thank you for shopping with FARTSYLEE! Please review our shipping policy before placing an order.
1. Shipping Destinations
We currently ship within the contiguous United States only.
We do not ship to Alaska, Hawaii, U.S. territories, or international destinations.
2. Order Processing and Production
FARTSYLEE processes orders Monday through Friday, excluding U.S. holidays. Orders are not processed or dispatched on weekends or U.S. holidays.
Ready-made products are generally prepared for dispatch according to the applicable processing schedule.
Made-to-order and print-on-demand products require production before shipment. Production typically takes approximately 3 business days.
Production times are estimates and may vary depending on the product and order volume. Please review any product-specific processing information displayed on the product page.
3. Shipping Methods, Rates, and Costs
Available shipping options and rates are displayed at checkout.
Shipping charges are calculated at checkout based on your destination, order weight, and selected shipping method.
Estimated shipping transit times after dispatch are:
- Standard Shipping: 3–5 business days.
- Priority Shipping: 1–3 business days.
Shipping rates may vary depending on the destination and package details.
4. Delivery Estimates
Shipping transit times are estimates and do not include order processing or production time.
Actual delivery may be affected by carrier operations, weather, service disruptions, holidays, or other circumstances beyond our control.
Unless expressly stated otherwise at checkout, delivery dates are not guaranteed.
Please note that carrier delivery schedules may differ from FARTSYLEE's business operating schedule.
5. Order Confirmation and Tracking
You will receive an order confirmation after placing your order.
Shipping confirmation and tracking information will be provided when available.
6. Address Changes, Delays, and Delivery Issues
Please review your shipping address carefully before completing your purchase.
If you notice an error, contact us at hello@fartsylee.com as soon as possible and include your order number and corrected address.
We will do our best to assist with address changes before dispatch, but changes cannot be guaranteed once processing or fulfillment has progressed.
Additional shipping charges may apply if an incorrect address results in a returned package or reshipment, where permitted by law.
If your package is lost, significantly delayed, or marked as delivered but has not been received, please contact us at hello@fartsylee.com with your order number and tracking information.
We will review the tracking details and, where appropriate, investigate the issue with the relevant shipping carrier. Any resolution will be determined based on the circumstances and applicable law.
For packages that arrive damaged, please include clear photographs of the product and packaging where possible. We will review the issue in accordance with our Return & Refund Policy.
If we cannot ship an order within the applicable promised timeframe, we will provide the required delay notice and cancellation or refund options in accordance with applicable law.
7. Contact Us
For shipping questions or assistance with an order, please contact: FARTSYLEE
Email: hello@fartsylee.com