Privacy policy

Last updated: November 5, 2026

FARTSYLEE operates this online store and website, including its content, features, products, and services (the "Services"). This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, make a purchase, contact us, or otherwise interact with our Services.

Our store is hosted by Shopify, which provides the e-commerce platform that allows us to offer our products and services.

By using our Services, you acknowledge that you have read this Privacy Policy. This does not replace any consent required by applicable law.

1. Personal Information We Collect

The personal information we collect depends on how you interact with our Services. It may include:

  • Contact information: Your name, email address, phone number, billing address, and shipping address.
  • Order and transaction information: Products purchased, order details, payment status, delivery information, and transaction history. Payment card details are generally processed by the relevant payment provider and are not stored directly by FARTSYLEE.
  • Account information: Login details and account preferences, if you create an account.
  • Communications: Information you provide when contacting us, submitting a question, or requesting customer support.
  • Device and usage information: IP address, browser type, device information, approximate location, and information about how you interact with our website.
  • Marketing preferences: Your email subscription status, communication preferences, and interactions with our marketing communications.

2. How We Collect Personal Information

We collect personal information through several sources, including:

  • Directly from you: When you place an order, create an account, subscribe to marketing communications, complete a form, or contact us.
  • Automatically: Through cookies and similar technologies when you browse or interact with our website.
  • Through service providers: From Shopify, payment processors, shipping providers, fulfillment partners, and other third-party services that help us operate our store.
  • Through marketing and social media platforms: Where applicable, we may receive information about interactions with our advertisements, social media content, or promotional activities.

3. How We Use Personal Information

We use personal information for purposes such as:

  • Processing and fulfilling orders, payments, and deliveries.
  • Providing customer service and responding to inquiries.
  • Managing customer accounts and order history.
  • Sending order confirmations, shipping updates, and other transactional communications.
  • Sending promotional emails where permitted by law and in accordance with your preferences.
  • Operating, maintaining, and improving our website, products, and shopping experience.
  • Understanding website traffic and customer interactions.
  • Supporting advertising, marketing, and promotional activities where applicable.
  • Detecting fraud, preventing unauthorized activity, and protecting our store and customers.
  • Complying with legal obligations and resolving disputes.

4. Cookies and Similar Technologies

Our website uses cookies and similar technologies to support essential website functions, remember preferences, understand website activity, and, where enabled and permitted, support analytics and advertising.

These technologies may be provided by Shopify and other third-party services integrated with our store.

Depending on the applicable settings and your location, you may be able to manage your cookie preferences through the cookie banner or privacy preference tools available on our website.

Essential cookies are necessary for the website and shopping functions to operate. Other categories, such as analytics, personalization, and marketing, may be subject to your consent or privacy choices where required by law.

You can also manage cookies through your browser settings. Disabling certain cookies may affect some website features.

5. How We Share Personal Information

We may disclose personal information to third parties when reasonably necessary to operate our business, provide the Services, or comply with legal obligations.

These third parties may include:

  • Shopify: Our e-commerce platform provider, which hosts our store and supports checkout, order management, customer accounts, and related services.
  • Printful and production partners: Certain products may be produced or fulfilled through Printful and its production partners. We may share the information needed to produce, process, and deliver those orders, such as the customer's name, shipping address, order details, and relevant contact information.
  • Payment providers: Services that securely process payments and help prevent fraudulent transactions.
  • Shipping and delivery providers: Services that receive the information necessary to deliver customer orders.
  • Store apps and technology providers: Third-party applications and services that may support store functionality, customer service, marketing, analytics, inventory, security, or other business operations. The information shared depends on the function and permissions of the relevant service.
  • Marketing, advertising, and social media platforms: Where used, platforms such as Meta (including Instagram) and Pinterest may process information to support promotional activities, advertising, audience measurement, or related services.
  • Professional advisers and authorities: Where necessary for legal, accounting, regulatory, security, or other legitimate business purposes.

Third-party providers may process personal information in accordance with their own privacy policies and terms. We do not control their independent privacy practices.

We do not share personal information with third parties for their own unrelated purposes simply because they provide a service to us.

6. Shopify and Shopify Network Intelligence

Our store is hosted by Shopify. Shopify processes personal information relating to customers' visits and purchases to provide and improve the Services, including checkout, payment, order management, security, and other e-commerce functions.

Shopify Network Intelligence is enabled in our Shopify settings. When enabled, Shopify may use customer information from interactions with our store, other merchants, and Shopify to generate insights and provide enhanced services. These services may help improve business operations, personalize shopping experiences, understand customer interactions, and support more relevant advertising.

For these purposes, information may be processed by Shopify and shared with third parties, including service providers that may be located in other countries.

Shopify's processing of personal information is subject to its own privacy practices. You can learn more or exercise available privacy choices through:

Depending on your location, you may also have the right to opt out of certain uses of your personal information, including sharing for targeted advertising. You can find the relevant choices through the Your Privacy Choices link on our website, where available.

7. Third-Party Websites and Links

Our website may contain links to third-party websites, platforms, or services, including social media websites.

If you follow these links or interact with third-party services, their privacy policies and terms will apply to your interactions with them.

We are not responsible for the privacy, security, or content practices of third-party websites or services that we do not operate.

We encourage you to review their privacy policies before providing personal information.

8. Children's Privacy

Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information directly from children under 13.

If we become aware that personal information has been collected from a child under 13 without the required parental consent, we will take reasonable steps to delete that information.

Where applicable privacy laws provide additional protections for minors, we will comply with those requirements.

9. Security and Retention of Personal Information

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of electronic storage or transmission over the internet is completely secure. We cannot guarantee absolute security.

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing orders, providing customer support, maintaining business records, resolving disputes, preventing fraud, and meeting legal or regulatory obligations.

Retention periods may vary depending on the type of information and the reason it was collected.

10. Your Privacy Rights and Choices

Depending on where you live and subject to applicable law, you may have rights concerning your personal information.

These rights may include:

  • Requesting access to personal information we hold about you.
  • Requesting correction of inaccurate or incomplete information.
  • Requesting deletion of personal information.
  • Requesting a copy of certain personal information in a portable format.
  • Opting out of certain uses or disclosures of personal information, including targeted advertising or the sale or sharing of personal information where applicable.
  • Withdrawing consent where processing is based on consent.
  • Limiting certain uses of sensitive personal information, where applicable.

To exercise a privacy right, please contact us using the details in the Contact Us section below.

You may also use the Your Privacy Choices link on our website to access available opt-out options.

If your browser sends a recognized Global Privacy Control (GPC) signal, we will process it as an opt-out request where required by applicable law.

You can unsubscribe from promotional emails at any time by using the unsubscribe link included in those emails. Even if you unsubscribe from marketing communications, we may still send necessary transactional or service-related messages about your orders.

We will not unlawfully discriminate against you for exercising privacy rights available under applicable law. We may need to verify your identity before fulfilling certain requests.

11. Complaints

If you have questions or concerns about how we handle your personal information, please contact us using the details below.

Depending on your location, you may also have the right to submit a complaint to the relevant data protection or privacy authority.

12. International Data Transfers

FARTSYLEE operates from California, United States. Our service providers, including Shopify and other third-party providers, may process or store personal information in countries other than the country where you reside.

As a result, your personal information may be transferred to and processed in jurisdictions with privacy laws that differ from those in your location.

Where required by applicable law, appropriate safeguards will be used for international transfers of personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, services, or legal requirements.

When we make changes, we will update the "Last updated" date at the top of this page. The updated policy will be posted on our website.

We encourage you to review this page periodically.

14. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or wish to exercise your privacy rights, please contact us: FARTSYLEE

Email: hello@fartsylee.com